Cultural Fluency Fuels Innovation

 

Coming soon: Harvard Business Review article!

To compete in today’s global marketplace it is vital to understand the unique needs of colleagues from different backgrounds across functions, borders, and generations. Culture can profoundly impact our expectations of “appropriate” interpersonal dynamics, how we relate to clients and supervisors, and how we approach critical business problems. Cultural fluency in leadership is the ability to accurately discern situations and adapt behaviors when working with people who are not like you. Achieving success also requires strong ability to engage with suppliers, partners, and customers across differences.  Organizations flourish when healthy behaviors are modeled at the top and empowered employees can learn and contribute their very best.

We provide fresh, objective insights, and the tools you need to take the next step.  By engaging your senior leadership, preparing talent slates/succession planning for the future, coaching leaders, or transforming your diversity & inclusion strategy, we look forward to partnering with you to develop the optimal solution.

OUR APPROACH

Assess
ASSESS

Equip
EQUIP

Transform
TRANSFORM

OUR RESULTS

A Global Consumer Products Company’s Innovation Mandate

klsjdajsdhaksjdhasj

Organization with presence in U.S., Europe, and Asia faced ongoing challenges in their innovation and product delivery process:

  • Missed innovation targets
  • Loss of potential revenues
  • Costly turnover outside of HQ

SOLUTION: Cultural Fluency Development

Assess
  • Assess current environment
  • Dashboard of intercultural skills
Equip
  • Building leaders’ competence in working across cultures
  • Coaching with individual development plans
  • Integrate new insights for business and talent decisions

IMPACT:

Transform
  • Exceeded critical financial targets
  • Maximized collaboration in teams and across offices
  • Increased the quantity & quality of viable ideas for expansion

CONNECT WITH US