Cultural Fluency Fuels Innovation

Just released on Harvard Business Review: 3 Ways to Improve Your Cultural Fluency

To compete in today’s global marketplace it is vital to understand the unique needs of colleagues from different backgrounds across functions, borders, and generations. Culture can profoundly impact our expectations of “appropriate” interpersonal dynamics, how we relate to clients and supervisors, and how we approach critical business problems. Cultural fluency in leadership is the ability to accurately discern situations and adapt behaviors when working with people who are not like you. Achieving success also requires strong ability to engage with suppliers, partners, and customers across differences. Organizations flourish when healthy behaviors are modeled at the top and empowered employees can learn and contribute their very best.

We provide fresh, objective insights, and the tools you need to take the next step. By engaging your senior leadership, preparing talent slates/succession planning for the future, coaching leaders, or transforming your diversity & inclusion strategy, we look forward to partnering with you to develop the optimal solution.